and kids alike
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Great for beginners to intermediate players!!! These offer a great deal of control and spin on the ball. My friend, who was an amateur table tennis player, said that these feel just as good as his Butterfly racket that cost $100
Really happy with this set. Had lots of fun already and the high quality equipment looks like it will last a long time. 5* 👍
The rubbers are thick and good quality, but the back rubber started to peel off on the edge after 3 days for both rackets we started using. They didn’t continue to peel off more, so it doesn’t affect usage. I am not sure if that’s normal – but wish it was more sturdy.
I sent this to my son at college, who said they had a table in the dorm but no paddles or balls. They are having a great time and the set is holding up to a group of college students.
I am highly satisfied with this purchase.
This is simple, sturdy and works brilliantly. Super comfy to play
We bought these to replace our old paddles — they seem pretty well made. The balls are super bouncy… like they have a mind of their own. I really like the orange ball — easy to see in contrast to the table.
Everything about this set was solid and well made. Lots of fun.
Great starter package. We were looking for a reasonably priced set for our new ping pong table. I wanted something the kids could use and not be sad if they broke them or lost the balls. Wish the balls were three stars instead of one star but overall the quality was better than expected for the price of this started set.
I purchased this item as a “family” Christmas gift. It came quickly, was exactly as shown, good value and quality. The family has enjoyed using it several times already.