How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Cute toy and works well. But, for some reason, my baby was afraid of it...
Love love love this elephant! My baby loves it. It’s so soft and it a perfect gift.
So far so good. It’s soft and cute. I will probably buy it for future baby gifts.
So cute! Wonderful quality and tons of fun for the little one!
This thing is so adorable my daughter doesn't stop pushing the button! Will have to buy another soon as a gift!
Super fun, i bought it for my expected baby, every thing was as description, i am sure my baby will love it.
Very cute my niece adored the elephant. I only came across one problem. The screw was already stripped so I had major difficulty trying to open the battery door. I had to pry it open with some pliers. I ended up replacing the screw
My 14 month old loves playing peek a boo so when I saw this, I knew I had to buy it for Her. I can’t decide if she loves it more Or if I do. Haha!! It’s so adorable and really nice quality and a good size. She gives the elephant hugs all day long and giggles when the ears move. This was the perfect toy for her!
Love this but would be nice if there were a volume option. It's kind of loud.
I bought 3 of these they are absolutely adorable two are for my grandchildren I seriously couldn’t stop playing with them but had to make myself stop so I didn’t wear out the batteries before the kids got time for birthday. They are very soft.
My 9 month old loves, LOVES this peek a boo elephant! She smiles when it sings or plays peek a boo and she lies on the floor and cuddles it sometimes for a half an hour. She absolutely adores it! Well worth it!
My daughter loves this elephant!
Very cute! Worth it to buy. My baby loves it.
Cute and sweet, and my daughter absolutely LOVES it! Thank you for making me happy!
It was a gift for my three month old niece. She likes it. She couldn’t take her eyes off it. Her Mom loved it too.
My four-month-old loves this elephant I thought he would get bored but it still occupies him two months later. We love our flappy the elephant.
My niece who just turned 1 loved it! She loves to play peek a boo and this made her laugh
Soooo cute!! A little loud for me personally… But over all super cute
This was a good size and very cute and cuddly ears flap over eyes and play peek a boo also plays music very nice gift for babys was very pleased
The baby loves this and it seems petty durable. She pulls on those ears a lot and they still work lol.
This is the cutest thing I have seen in a long time. It plays peek-a-boo and sings songs. Gave as a shower gift. Too cute!
Gift for 1 yr old granddaughter. She absolutely loves playing with this elephant! very soft and easy to push buttons on the feet. Makes her giggle!