and consideration
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I love this product. I am a grandmother and was finding it hard to carry my 20 lb granddaughter for a long distance without her slipping in my arms. This was my perfect solution. I used it with and without the styrofoam seat filler. When I kept the styrofoam in it felt more solid for sitting. Still used other pocket for snacks. My granddaughter sits very comfortably and I am not constantly adjusting my hold on her. Great product!
I bought about 9 different hip carriers and this is THE best one. I spent from $20 - $80 on each carrier and none of them comes close to what this one offers. I looked very meticulously for 4 important features: Storage space under the seat, a side pocket, a bottle holder, firm angle of seat. I get stopped everywhere and get asked about this ingenious invention. Seriously, my back felt like it was going to break before I started using this!
I’m on day two with this thing and I’m obsessed. It’s lightweight to wear and a comfortable perch for my 10.5 month old. I’ve had horrible back issues from jutting my hip out to carry around a 20+ lb baby all the time, but with this I can walk and stand fairly normally while having her on my side. I’m loving all the storage pockets, too! I find the design well thought-out and it’s very adjustable.
This baby carrier is very helpful for to go. Sometime baby hates being in the stroller and want to be carried. Like one time my baby was wanting to get carried on my hip for a long time during Christmas parade and this is such a life saver.
Overall, perfect for all mommies. I regret not ordering this a long time ago. I have a 2 yr old with disability and she can't walk yet, shes 36lbs, shes getting bigger and heavier so this item is perfect for both of us. Very comfortable and worth the money. No more back pain for me and more comfortable for my baby girl.
So I gave 5 stars specially for the product. The product came just as photoed, the color was exact and the construction seems very good! The fabric is soft and the Velcro and clasp seem sturdy! I am very excited to start using this product with my toddler who loves to be carried around quite a bit.
Absolutely love this side carrier. Fits great, very comfortable and I love the pocket. Perfect for phone, keys and a couple cards. Navy blue is really dark, thought it was black at first. Recommend this to anyone that carries their baby on their hip. I can carry my little guy all day with this. Will save your back and reduce strain on your arms.
I have a 2 yr old boy, he is 28lb, but he still wants to hop on me. I hold him only for a while and I get pain in the arm because he was so heavy. Now the carrier frees my hand. I just need to hug my baby and my arm will not feel as tired as before. His grandparents also feel much more relaxed after using it. The carrier is light and easy to use.
I use this all the time for my 18 month old who hates strollers and who like to alternate walking (running) and being held. It's very easy to use, and is the one carrier that even my parents feel comfortable using.
Very satisfied with the hipsite. Good qulity. The child is comfortable sitting. I don't feel the weight of the child and I can do my homework, make purchases and just walk. There is no load on the back.
Love it!!! Use it every time I see my grandchild.
It's so easy to wear,lightweight,super comfortable and my little guy loves it.
I love this!! We used this for my one year old on our Disney world Trip, and it was AMAZING!!!!! Would totally recommend this product. Thank you for fast shipping!
This is a wonderful carrier!!! I just needed it so much, it makes everything easier and my 10 months baby girl love it !!!
This has been a lifesaver on my spine. It does not work well for my husband with his straight hips and his height. He said it really hurts his groin and nerves. I get asked about it all the time. I love that often I can only carry that and not baby bag. Maybe if the pocket compartment could be just a smidge bigger for people who use cloth diapers like me I could fit it just a little easier. I love the color. I love the safety features. One of the little straps that holds the belt in place broke but it's not a safety issue. Actually the threads there came loose pretty early on.
Super comfortable thing, I regret that I did not order it before, my hands rest!! it came quickly
Heard about this from a friend who had a 8 month old at the time. When you have a fussy baby who wants to be held constantly or at an event and need to carry your baby around, this product is great.
Highly highly recommend. Your back will thank you for this. So will your arms.
Pain free and easy! Baby and I are both happy!
This is easy on and off, easy clean and convenient pockets which saves some strain on the body.
This is the wife of the account holder. I looked at several versions of this hip carrier before settling on which to buy. I'm extremely pleased with my purchase.
Very comfortable thing. The child sits quietly. Bottom presses on the stomach or thigh, but still better than on the hands to wear a child.
Excellent hipsit, the child 6 months weight of the child 8 kg, walked in the country, in winter clothes for minutes 20 everything is fine, the back is not tired, the child is comfortable.
Very convenient use. Easier than carriying a baby in arms
It's comfortable to wear and it sustains the weight of the baby. I am happy with this purchase.